(International) How do I receive my I-20 document?

UCSB/OISS utilizes an express mail service that will deliver time-sensitive and confidential documents securely via UPS, Federal Express (FedEx) or DHL in 3-5 business days.  DO NOT SELECT REGULAR U.S. MAILING. You MUST select FedEx, UPS, or DHL.  Requesting express mail services is at your expense. Your credit card (Visa, Master Card or Discover cards only) will be charged upon requesting this service.  To request express mailing of your documents, please proceed to the following website (ideal with Internet Explorer & Mozilla Firefox browsers):



  • Create a Username and password for your account.
  • You will require your UCSB Perm number, mailing address (P.O. Box NOT permitted), email address, phone number and credit card information.
  • After you have completed your payment, email oiss@sa.ucsb.edu with your ORDER NUMBER. This will allow us to locate your shipment information.

If you have any difficulties, use the “HELP” link on the eShipGlobal website for step-by-step instructions, or email questions directly to support@eshipglobal.com

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